Privacy Policy

Introduction

At Aliamed, we understand the importance of protecting your privacy. We are committed to safeguarding your personal information and handling it with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with our services.


Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Purchase Information

  • Products purchased
  • Order number
  • Transaction details
  • Payment method information (excluding full card details)

Website Usage Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behaviour on our website

Optional Information

  • Age
  • Gender
  • Health-related information (only if voluntarily provided by you)

How We Use Your Information

  • To process and fulfil your orders
  • To provide order confirmations and shipping updates
  • To improve our website, services, and customer experience
  • To send marketing communications (only with your consent)
  • To comply with legal and regulatory obligations

Sharing Your Information

We may share your personal information with trusted third parties, including:

Payment Processors

To securely process transactions.

Shipping Providers

To deliver your orders efficiently.

Legal and Regulatory Authorities

Where required by applicable law or legal process.

We do not sell your personal information to third parties.


Your Rights and Choices

Marketing Communications

You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails.

Cookies

You can adjust your browser settings to control or disable cookies.

Access and Correction

You have the right to access, update, or correct your personal information. This can be done by logging into your online account or contacting us directly.


Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

While no method of transmission over the internet is completely secure, we take all reasonable steps to protect your data.


Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate action.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

We encourage you to review this policy periodically.


Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

policy@aliamedeurope.com